Privacy Policy

Last updated: February 2026

1. Data Controller

FlorencePisa.Taxi is operated by:

Esclusive Tours – Jekaterina Veskimets
Via Vincenzo Bellini 33
51016 Montecatini Terme (PT), Italy
VAT IT 01741200479
Email: info@florencepisa.taxi

2. Personal Data We Collect

We may collect the following data:

  • Full name

  • Email address

  • Phone number

  • Pickup and destination details

  • Payment information (processed by third-party providers)

We also collect anonymous usage data through Google Analytics.

3. Purpose of Data Processing

Personal data is processed to:

  • Manage bookings

  • Provide customer support

  • Process payments

  • Improve website performance

  • Comply with legal obligations

4. Legal Basis

Data processing is based on:

  • Contract execution

  • Legal obligations

  • Legitimate interest

  • User consent (for analytics cookies)

5. Third-Party Services

We may use:

  • Google Analytics (website traffic analysis)

  • PayPal or other payment providers

These providers may process data according to their own privacy policies.

6. Data Retention

Personal data is retained only for the time necessary to fulfill contractual and legal obligations.

7. User Rights (GDPR)

Users have the right to:

  • Access their personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the Italian Data Protection Authority

Requests can be sent to:
info@florencepisa.taxi

8. Data Security

We implement appropriate technical and organizational measures to protect personal data.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Updates will be published on this page.